1. Campaign terms
Before participation, each campaign must state eligibility, start/end dates, qualifying actions, cash or coin value, participant limits, redemption conditions, withdrawal holds and any expiry. A reward is payable only when its stated conditions are met; it is not guaranteed income, interest or an investment return.
2. Coins and changes
Coins and cash balances are distinct. The applicable conversion and redemption conditions must be displayed before earning or redemption; a configurable setting is not a promise that every campaign offers the same value. Changes must not retrospectively remove accrued rights except where lawfully justified.
Fraud, self-referrals or duplicate participation may lead to reversal only on an explained basis with a review route. Promotional claims must be accurate. Applicable FCCPC promotion registration and any other approvals must be assessed before campaigns run; this draft does not establish approval.
Official references
- CBN payment licence categorisation
- CBN payment service providers
- CBN Consumer Protection Regulations
- Nigeria Data Protection Act 2023
- FCCPC consumer rights
- FCCPC sales promotion registration
Current NDPC registration guidance and applicable gaming authorisations still require legal verification. A policy does not obtain a licence or cure an unauthorised service.